2. What we do
360º Consultancy for cultural and entertainment venues helping them offer an accessible experience for disabled and Deaf audiences.
We will be with our clients while implementing every step of this change, removing physical, social and intellectual barriers. We assume that it is a collaborative process between our team and that of the venues (publicly or privately managed). It is on the strength of this union that we transform the society in which we live, making it more inclusive.
We offer a 360º vision of inclusion for all our partners: show and event promoters; public and private cultural facilities managers.
We transform experiences:
Communication and Marketing
Ticketing
Transportation and parking
Accessible routes
Accessible WC
Staff reception
Programming: Portuguese Sign Language, Audio Description
Services: restaurants, coat check, merchandising
Access Lab 360º Plans
Diagnostic actions
Training plans
Ticketing policies
Accessible routes
Audience mediation and accessible programming resources
Communication
Impact assessment
Audience Mediation
Proximity work, contact and dialogue with Deaf and disabled people and the associations that represent them. Through accessible programming proposals, we create and maintain audiences at accessible events.
Direct contact with people and associations
Creation of protocols/partnerships
Impact assessment
Access Lab Academy
We create training plans in key areas that are key to develop the team’s skills in the areas of accessibility and inclusion.
Designed according to the realities faced by the trainees
We use international case studies
We bring together national and international specialists to conduct the sessions
